Return and refund policy

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Thank you for shopping at Anchor Collectibles.

If, for any reason, you are not completely satisfied with your purchase, we're here to help. Please read this policy carefully to understand your rights and obligations.

1. Returns

• You have 14 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.

2. Refunds

• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your original method of payment.
• You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Exchanges

• If you need to exchange an item for a different one, please contact us within 14 days of receiving your order. You will be responsible for any price difference and applicable shipping fees.

4. Exceptions

• Some items are non-returnable and non-refundable:
  • Personalized items
  • Gift cards
  • Downloadable software products

5. Shipping

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

6. Contact Us

• If you have any questions on how to return your item to us, contact us at anchorcollectiblesllc@gmail.com

Changes to This Policy

• We reserve the right to update or change our return and refund policy at any time. Any changes will be posted on this page.